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Contracted MultiPlan providers may request updates to their information online via the Provider Service Portal or by sending changes to MultiPlan's Registrar department.
Address update requests to Registrar must contain the following:
Changes must be submitted on the provider's letterhead if sending via fax or mail. Changes for providers contracted through a group must be submitted on the group's letterhead by the group administrator. Refer to the MultiPlan provider handbook for complete details.
Mail: MultiPlan Registrar, 16 Crosby Drive, Bedford, MA 01730
Note: The Registrar email account is for incoming messages only; inquiries will not receive a response.
Provider agreements refer to handbooks which provide detailed information covering a range of subjects such as reimbursement, credentialing and dispute resolution. You may also find it helpful to download a copy of our Quick Reference Guide, which gives answers to most service-related questions.
These contract provisions are not applications to participate in our networks. You can apply for participation here.
Our provider newsletter, Partnership, keeps you up-to-date on the news and operational information about MultiPlan that matters to your organization. The newsletter is distributed quarterly via e-mail to participating providers for whom we have a valid e-mail address.
MultiPlan is committed to conducting our business with integrity at all times. It’s a commitment that forms the foundation of our business success, maintains our culture of honesty and fair play throughout our operations, and sustains our company’s reputation for excellence. Our customers count on us to deliver innovative, high-quality services and solutions, and we earn their trust by adhering to the highest standards of ethics and business conduct. That trust, like our company’s reputation, is a valuable commodity, and one that we reinforce every day by the way we treat our fellow employees, customers, health care providers, Third-Parties, suppliers and the communities where we do business. All of our employees and business partners share that responsibility, and that’s why it’s so important for all of us to become familiar with MultiPlan’s Code of Business Conduct and Ethics (our Code). Read it here.
Through this program we invite pediatric patients at hospitals participating in our networks to submit holiday-inspired drawings which are posted here on our website for a public vote.
For fastest service on most issues, you can request service online via our Provider Portal. Otherwise, for further assistance you may contact our Provider Service department at the following numbers: