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Healthcare ProvidersTo navigate in todays competitive healthcare landscape, you need the right network partner
Use our easy-to-use online Service Portal to:
  • Verify your participation in our networks
  • Check the status of applications and requests
  • Submit billing and network inquiries
  • Access client lists
  • Request fee schedules, contracts and rosters
  • Add providers to a group
  • Update your demographic information

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MultiPlan brings value to its participating providers
  • Lower patient out of pocket expenses
  • Improved cash flow and lower collection costs
  • Reduced risk of patient migration due to network coverage
  • Access to a diverse population of payers
  • Contracted network reimbursement
  • Contractual timely payment provisions

About our networks

Join Our Networks

MultiPlan delivers patient volume from a diverse base of health care payers, offers administrative ease and accurate claim repricing and provides multiple service options to ensure you get the most out of your network participation. Join here

Check Nomination Status

Check the status of a nomination submitted through our online system. Check here
Update Provider Address

Contracted MultiPlan providers may request updates to their information online via the Provider Service Portal or by sending changes to MultiPlan's Registrar department.

 

Address update requests to Registrar must contain the following: 

  • The type of change requested (add, change, delete)
  • Street Address, City, State, Zip
  • Phone Number
  • The affected names of providers

Changes must be submitted on the provider's letterhead if sending via fax or mail. Changes for providers contracted through a group must be submitted on the group's letterhead by the group administrator. Refer to the MultiPlan provider handbook for complete details.

MultiPlan Registrar

Fax: 781-487-8273

Mail: MultiPlan Registrar, 16 Crosby Drive, Bedford, MA 01730

Email: registrar@multiplan.com 

Note: The Registrar email account is for incoming messages only; inquiries will not receive a response.

 

    Helpful Resources

     

     

    Provider agreements refer to handbooks which provide detailed information covering a range of subjects such as reimbursement, credentialing and dispute resolution. You may also find it helpful to download a copy of our Quick Reference Guide, which gives answers to most service-related questions.

     

     

     

     

     

    Our provider newsletter, Partnership, keeps you up-to-date on the news and operational information about MultiPlan that matters to your organization. The newsletter is distributed quarterly via e-mail to participating providers for whom we have a valid e-mail address.

    Learn more

    MultiPlan is committed to conducting our business with integrity at all times. It’s a commitment that forms the foundation of our business success, maintains our culture of honesty and fair play throughout our operations, and sustains our company’s reputation for excellence. Our customers count on us to deliver innovative, high-quality services and solutions, and we earn their trust by adhering to the highest standards of ethics and business conduct. That trust, like our company’s reputation, is a valuable commodity, and one that we reinforce every day by the way we treat our fellow employees, customers, health care providers, Third-Parties, suppliers and the communities where we do business. All of our employees and business partners share that responsibility, and that’s why it’s so important for all of us to become familiar with MultiPlan’s Code of Business Conduct and Ethics (our Code). Read it here.

MultiPlan's Philanthropic Programs
Rural Health Outreach Grant ProgramThese grants help participating facilities in rural areas serve the healthcare needs of their communities.

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MultiPlan's Holiday Card Program

Through this program we invite pediatric patients at hospitals participating in our networks to submit holiday-inspired drawings which are posted here on our website for a public vote.


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Toy CarsMultiPlan's Toy Car Program supplies battery-powered ride-on toy cars to pediatric units at participating hospitals. The cars give young patients a fun distraction to make their hospital visit a little less scary.

Learn more

Provider Frequently Asked Questions
Application Requests/Status Benefits Claims Contract Copy Requests Fee Schedule Requests Client List Requests Termination About MultiPlan Payment Participation Application Requests/Status
Benefits
Claims
Contract Copy Requests
Fee Schedule Requests
Client List Requests
Termination
About MultiPlan
Payment
Participation
Contact Us

For fastest service on most issues, you can request service online via our Provider Portal. Otherwise, for further assistance you may contact our Provider Service department at the following numbers:

  •  All issues related to our Medicaid Network, call 866-971-7427
  •  For claim disputes unresolved after contacting the health plan and all other inquiries, call 800-950-7040