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Welcome Health Plan Member

You have access to MultiPlan’s services through your health plan administrator or medical bill payer. MultiPlan does not sell health insurance directly to members.

 
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Contact Us

 

To locate a participating provider, please refer to the instructions on your healthcare ID card as your health plan may have established a telephone number customized for the plan. Otherwise, you may call one of the following telephone numbers or visit www.multiplan.com/search.

  • For the PHCS Network, 800-922-4362
  • For PHCS Healthy Directions, 800-678-7427
  • For the MultiPlan Network, 888-342-7427
  • For the HealthEOS Network, 800-279-9776
  • For language assistance, please call 866-981-7427

 

Health Plan Member Frequently Asked Questions
Benefits Claims Complaints Coverage Directory Requests Enrollment HIPAA ID Cards Website Precertification Provider Information About MultiPlan Technical Issues Search for a Doctor or Facility Benefits
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Statement of Member RIghts

MultiPlan, Inc., on behalf of itself and its subsidiaries ("us", "we", or "our") operates http://www.multiplan.com (the "Site"). We are committed to preserving and respecting member rights. Below is our statement recognizing member rights and protections. We expect our network providers, including individual practitioners, to support (and act) in accordance with these rights.

We use our best efforts to ensure all members are afforded these rights. If you feel your rights have not been met, you may voice your concern through our complaint resolution process. Our complaint resolution process is a formal mechanism we use to address members' concerns about their healthcare from our network providers. To begin the complaint resolution process, kindly document the complaint in writing and send it to:

MultiPlan, Inc.

16 Crosby Drive

Bedford, MA 01730

Attn: Corporate Quality Management