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Contracted MultiPlan providers may request updates to their information online via the Provider Service Portal or by sending changes to MultiPlan's Registrar department.
Address update requests to Registrar must contain the following:
Changes must be submitted on the provider's letterhead if sending via fax or mail. Changes for providers contracted through a group must be submitted on the group's letterhead by the group administrator. Refer to the MultiPlan provider handbook for complete details.
Mail: MultiPlan Registrar, 16 Crosby Drive, Bedford, MA 01730
Note: The Registrar email account is for incoming messages only; inquiries will not receive a response.
Provider agreements refer to handbooks which provide detailed information covering a range of subjects such as reimbursement, credentialing and dispute resolution. You may also find it helpful to download a copy of our Quick Reference Guide, which gives answers to most service-related questions, and the Authorized Logo Guide.
If required by your state, certain provisions are included in your contract, as set out in the State Law Coordinating Provision (SLCP) exhibit. Periodically, we make modifications to the SLCP exhibit to reflect changes in state law. To see our current SLCP exhibits, please click here.
These contract provisions are not applications to participate in our networks. You can apply for participation here.
Our provider newsletter, Partnership, keeps you up-to-date on the news and operational information about MultiPlan that matters to your organization. The newsletter is distributed quarterly via e-mail to participating providers for whom we have a valid e-mail address.
Through this program we invite pediatric patients at hospitals participating in our networks to submit holiday-inspired drawings which are posted here on our website for a public vote.
For fastest service on most issues, you can request service online via our Provider Portal. Otherwise, for further assistance you may contact our Provider Service department at the following numbers: