Call Campaigns to Providers
MultiPlan periodically calls providers to verify their data. The representatives making these calls will always identify themselves as being from MultiPlan and are primarily trying to verify information that will help us process healthcare claims/bills such as TIN or service address. If they do not reach a live person and are able to leave a message, they will include the following call back number: 866-331-6256.
National Provider Identifier Compliance
Providers are required to include their National Provider Identifier (NPI) on all electronic claims as mandated by the Health Insurance Portability and Accountability Act (HIPAA). Claims payers and clearinghouses, both of which are required to recognize a provider's NPI as the provider identifier on all electronic claims, may reject electronic claims that do not contain the provider's NPI. Although not yet required on paper claims, we recommend that providers include NPI on all paper claims to facilitate processing. MultiPlan uses NPI in our claim matching to achieve more accurate matches and ultimately, more timely reimbursements for our providers.
Workers Compensation Requirements by State
To help you navigate the state-specific compliance requirements for Workers' Compensation, the U.S. Department of Labor offers a source web page for access to Workers' Compensation Officials by state.
This page allows you to view contact information for each state, and clicking on the full state names brings you to state-sponsored websites, which offer a wide range of information on Workers' Compensation administration, including but not limited to form-filing requirements.
Our provider newsletter, Partnership, keeps you up-to-date on the news and operational information about MultiPlan that matters to your organization. The newsletter is distributed quarterly via e-mail to participating providers for whom we have a valid e-mail address.
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